Privacy policy
Privacy Policy
Last Updated: September 3, 2026
Dorevancia operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services").
Dorevancia is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.
Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
Contact details including your name, address, billing address, shipping address, phone number, and email address.
Payment and transaction information including payment card information, payment method, transaction details, payment confirmation, and other information necessary to process your purchase. Payment information may be processed directly by third-party payment providers.
Account information including your username, password, preferences, and settings, where applicable.
Transaction information including products you view, add to your cart, purchase, return, exchange, or cancel, as well as your transaction history.
Communications with us including information you provide when contacting customer support or otherwise communicating with us.
Device information including information about your device, browser, network connection, IP address, and other unique identifiers.
Usage information including information about how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
Directly from you, including when you place an order, create an account, contact us, subscribe to communications, or otherwise provide information to us.
Automatically through the Services, including information collected from your device when you browse or use our website through cookies and similar technologies.
From our service providers, including payment processors, shipping providers, fulfillment providers, analytics providers, customer support providers, and technology providers.
From our partners or other third parties, where permitted by applicable law.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:
Provide and Improve the Services. We use your personal information to process and fulfill orders, process payments, arrange shipping, facilitate returns and exchanges, provide customer support, maintain accounts where applicable, remember preferences, and improve your shopping experience.
Marketing and Advertising. Where permitted by applicable law, we may use your personal information to send promotional communications and provide advertising relating to our products and Services. You may opt out of promotional communications at any time using the unsubscribe instructions provided in our communications.
Security and Fraud Prevention. We may use personal information to help authenticate accounts, process payments securely, detect and prevent fraud, investigate suspicious activity, and protect our customers, website, and business.
Communicating with You. We use your personal information to respond to inquiries, provide customer service, communicate about orders, and maintain our relationship with you.
Legal and Compliance Purposes. We may use personal information to comply with applicable laws, respond to lawful requests from governmental authorities, resolve disputes, enforce our terms and policies, and protect our legal rights and the rights of our customers and others.
How We Disclose Personal Information
We may disclose personal information to third parties when reasonably necessary to operate our business and provide the Services, including:
Shopify and service providers that help us operate our store and provide services such as payment processing, fraud prevention, analytics, customer support, cloud storage, fulfillment, shipping, and information technology.
Payment providers when necessary to process and authorize transactions.
Shipping and fulfillment providers when necessary to deliver your orders.
Business and marketing service providers that assist us with advertising, marketing, analytics, or communications, subject to applicable law.
Third parties when you request or authorize us to do so, including when you use certain third-party integrations or services.
Legal or regulatory authorities when disclosure is required by applicable law or valid legal process.
Other parties in connection with a business transaction, such as a sale, transfer, financing, restructuring, or other change involving the business.
We do not disclose personal information to third parties except as described in this Privacy Policy, as authorized by you, or as otherwise permitted or required by applicable law.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.
Information you submit through the Services may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside.
Shopify may also process information obtained through your interactions with our store in connection with certain Shopify services and features.
To learn more about how Shopify uses your personal information and about the privacy rights available to you, please review the Shopify Consumer Privacy Policy:
https://www.shopify.com/legal/privacy/app-users
Depending on where you live, you may also exercise certain rights through the Shopify Privacy Portal:
https://privacy.shopify.com/en
Cookies and Similar Technologies
We and our service providers may use cookies, pixels, tags, web beacons, and similar technologies to operate the Services, remember preferences, understand how customers use our website, improve website functionality, analyze traffic, and provide relevant advertising where permitted by law.
You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect the functionality of some portions of the Services.
Third-Party Websites and Links
The Services may contain links to websites or online platforms operated by third parties.
If you follow a link to a website that is not affiliated with or controlled by us, you should review that website's privacy policy, security policy, and terms and conditions.
We are not responsible for the privacy, security, content, or practices of third-party websites or platforms.
Children's Data
The Services are not intended for children.
We do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.
If you are a parent or legal guardian and believe that a child has provided us with personal information, please contact us using the contact information below so that we can review the request and take appropriate action as required by applicable law.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we "sell" or "share" personal information of individuals under 16 years of age, as those terms are defined under applicable law.
Security and Retention of Your Information
We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no security measures are perfect or completely impenetrable, and we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary to provide the Services, process transactions, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, and enforce applicable agreements and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights regarding your personal information:
Right to Access / Know. You may have the right to request access to personal information we maintain about you.
Right to Delete. You may have the right to request deletion of personal information we maintain about you.
Right to Correct. You may have the right to request correction of inaccurate personal information.
Right to Portability. In certain circumstances, you may have the right to receive a copy of your personal information or request that it be transferred to another party.
Right to Opt Out. Depending on where you reside, you may have the right to opt out of certain targeted advertising, sale, or sharing of personal information as defined by applicable law.
Where applicable, you may exercise certain opt-out rights through:
https://www.dorevancia.com/pages/data-sharing-opt-out
If you visit our website with the Global Privacy Control (GPC) signal enabled, we may treat the signal as a request to opt out of certain data uses, depending on your location and applicable law.
To learn more about Global Privacy Control, please visit:
https://globalprivacycontrol.org/
Managing Communication Preferences
You may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in our marketing communications.
Even if you opt out of promotional communications, we may continue to send non-promotional communications related to your orders, transactions, account, or other necessary Services.
UK and European Economic Area Residents
If you reside in the United Kingdom or European Economic Area, and subject to applicable exceptions and limitations, you may also have the following rights:
Right to Object to Processing: You may have the right to object to certain processing of your personal information.
Right to Restrict Processing: You may have the right to request restriction of certain processing activities.
Right to Withdraw Consent: Where we rely on consent as a legal basis for processing, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
You may exercise applicable privacy rights by contacting us using the information provided below.
We may need to verify your identity before processing certain requests, as permitted or required by applicable law.
Where permitted by law, you may designate an authorized agent to submit a privacy request on your behalf. We may require documentation confirming the agent's authority and may separately verify your identity.
We will respond to valid requests within the time period required by applicable law.
We will not discriminate against you for exercising applicable privacy rights.
Complaints
If you have concerns or complaints regarding how we process your personal information, please contact us using the contact information below.
Depending on where you live, you may have the right to appeal a decision regarding your privacy request or lodge a complaint with your local data protection authority.
For residents of the European Economic Area, information regarding data protection supervisory authorities is available through the European Data Protection Board:
https://edpb.europa.eu/about-edpb/about-edpb/members
International Transfers
Your personal information may be transferred, stored, and processed outside the country in which you reside.
If personal information is transferred from the European Economic Area or the United Kingdom to a country that has not been determined to provide an adequate level of protection, we may rely on recognized transfer mechanisms, such as Standard Contractual Clauses or applicable UK transfer mechanisms, where required by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, legal requirements, or regulatory obligations.
When we make changes, we will post the revised Privacy Policy on this website and update the "Last updated" date.
Contact
If you have any questions about our privacy practices, this Privacy Policy, or wish to exercise applicable privacy rights, please contact us:
Store Name: Dorevancia
Contact Person: AMBERBROOKE COLE
Email: vinejewelry@dorevancia.com
Phone: +1 (863) 434-3040
Website: www.dorevancia.com
Address: 11850 Highway 141 N, Paragould, AR 72450, United States